Thank you for visiting and shopping at Miss Rebellious. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 1 business day Monday to Friday, excluding weekends and bank holidays.
Orders placed before 3pm will be fulfilled on the same day.
Orders received after 3pm on a Thursday but before 3pm on a Friday will be fulfilled on a Friday and for our next day delivery service this would mean your order will normally reach you by the following Monday except where this falls on a bank holiday. Please note that for orders fulfilled on a Friday before 3pm using our next day delivery service, our shipping company may at times attempt to deliver your parcel over the weekend (earlier), depending on their planned logistics.
Orders received after 3pm on a Friday will be fulfilled by our warehouse on the following working day which in most instances would be on the next Monday except in instances where the Monday is a bank holiday. In these instances your order will be fulfilled on the following Tuesday.
Our commitment to speedy delivery
We strive to ensure you receive your order as quickly as possible, regardless of shipping method you have chosen. However, if we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Types of shipping
Miss Rebellious offers next day delivery to our UK customers. We believe this is the quickest and safest way to receive your items and our rates are as follows:
Next Day Delivery for orders under £30 - £4.99 (24 hour working day service - from date of fulfilment)
Next Day Delivery for orders £30 or over - FREE (24 hour working day service - from date of fulfilment)
To our USA customers only one method of shipping is offered:
Standard Delivery - £11.99 (aim to deliver between 3 and 6 working days)
To our European Union customers:
Standard Delivery - £8.99 (aim to deliver between 2-3 working days)
Please note that the above rates are for a standard parcel (currently upto a maximum of 3kg). Should your order exceed the standard weight requirements, an additional fee may be requested to cover the costs.
Shipping rates & delivery lead times
Shipping charges for your order will be calculated and displayed at checkout.
*Standard deliveries aim to deliver in 3-6 days within the continental United States, subject to delays
* Overnight delivery is only available for orders with delivery addresses within UK mainland in line with the above processing times
Please also note that our shipping is outsourced to third party companies and whilst we endeavour to ensure you receive your goods as quickly as possible, delays may occasionally occur and which is out of our control. By transacting with us you accept these terms and conditions.
Please also ensure that in instances that you are not able to be present at the shipping address to accept your package, suitable arrangements are made to receive the goods. We cannot accept liability for goods not received by your after delivery has been made.
Locations we ship to
At this stage Miss Rebellious ships to addresses within the UK/USA and parts of Europe (Germany/France/Spain/Netherlands/Republic of Ireland) and by arrangement may ship to locations outside the UK/USA/Europe.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes
Miss Rebellious is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, customs, duties, etc.).
It is also the buyers responsibility to ensure they are familiar with import regulations of their country as we cannot assume any liability in this regard. By using our services and purchasing our products you are bound by these terms and conditions.
Whilst all care is taken to ensure your order reaches you in a perfect condition, Miss Rebellious (MRL Fashion Ltd) is not liable for any products damaged or lost during shipping.
International Shipping Policy
Where by arrangement we ship to a location outside the UK - restrictions may apply - please refer to shipping at checkout to determine whether your country qualifies.
Please note that delivery times may exceed 10 days if outside the UK - please refer to checkout for prescribed delivery times. Where arrangement is made to ship outside the UK, customers fully accept this term when making a purchase.
Our Returns Policy provides detailed information about options and procedures for returning your order.